Can I use Rider Connect without internet?

Yes! Rider Connect includes offline support. Your current location and ride data are stored locally, and the app syncs with the server once you reconnect to the internet. However, real-time location sharing requires an active internet connection.

How accurate is the GPS tracking?

Our GPS tracking is highly accurate within 5-10 meters under normal conditions. Accuracy may vary in areas with poor signal or in urban canyons. Enable high accuracy mode in your device's location settings for best results.

Can I manage multiple ride groups?

Yes, you can be a member of multiple ride groups and even admin of multiple groups. Switch between groups easily from your dashboard. Each group maintains its own settings, members, and ride history.

What if someone leaves the group during a ride?

If a rider leaves the planned route, the admin receives an immediate alert. The admin can track the rider's last known location and attempt to contact them. The app maintains a history of all riders' movements for safety review.

How do I recover a forgotten group code?

Group codes are sent via email when the group is created. You can also ask the group admin to resend the code. Group admins can generate new codes anytime from the group settings page.

User Guide

Complete guide to using Rider Connect for seamless group ride coordination

Download

Available on iOS & Android

Sound & Haptics

Toggle in settings anytime

GPS Accuracy

Requires location permission

Frequently Asked Questions

Find answers to common questions about Rider Connect

Need More Help?

Our support team is ready to assist you. Reach out through email or visit our support center.

Email Support

User Guide

Getting Started

Creating a Ride Group

Planning Your Route

During the Ride

Safety & Alerts

Customization & Settings

Ending Your Ride