Cookie Policy
We use cookies and similar technologies to provide you with a better experience on RiderConnect. Here's everything you need to know about how and why we use them.
Last updated: February 11, 2026
What Are Cookies?
Cookies are small text files placed on your device when you visit a website or use an app. They help the platform remember your preferences, keep you logged in, and understand how you use the service. RiderConnect uses cookies and local storage to deliver a seamless riding coordination experience.
Essential Cookies
RequiredThese cookies are strictly necessary for the operation of RiderConnect. They enable core functionality such as user authentication, session management, and security features.
| Cookie | Purpose | Duration |
|---|---|---|
| session_token | Maintains your login session securely | Session |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| auth_preference | Remembers your authentication method | 30 days |
Functional Cookies
OptionalThese cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and display options.
| Cookie | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your theme, language, and notification settings | 1 year |
| map_settings | Remembers your map view preferences and zoom level | 6 months |
| sound_haptic | Preserves your sound and vibration toggle states | 1 year |
Analytics Cookies
OptionalThese cookies help us understand how riders use RiderConnect, which features are most popular, and how we can improve the platform experience.
| Cookie | Purpose | Duration |
|---|---|---|
| analytics_id | Anonymous identifier for usage analytics | 2 years |
| feature_usage | Tracks which features you interact with | 1 year |
| performance_data | Measures page load times and app performance | 30 days |
Managing Your Cookie Preferences
You have control over which optional cookies are used. You can manage your preferences through:
- •Browser settings — most browsers allow you to block or delete cookies
- •Device settings — mobile devices offer app-level storage controls
- •Account settings — manage functional and analytics preferences within RiderConnect
Note: Disabling essential cookies may prevent you from using core features of RiderConnect.
Need More Information?
For questions about our cookie practices, reach out at support@riderconnect.com or review our Privacy Policy for full data handling details.